Kickstart Role – Contracts Coordinator

Website Blyth Valley Disabled Forum Ltd

Making every day living that little bit easier

Contracted Hours:

25 Hours per week

Working Pattern:

Hours vary weekly between Mon-Fri 9am to 5pm.

Hourly Rate:

National Minimum Wage based on age

Job Placement Summary :

About us:

BVDF Homecare offer a full range of bespoke services tailored to meet your individual needs and therefore making every day living that little bit easier. Everyday tasks such as personal care can become a sensitive matter, however at Blyth Valley Disabled Forum our team of highly trained care staff make it their duty to provide the correct level of support whilst ensuring you the client maintain your rights to privacy and dignity.

Role purpose:

Contract coordinators promote a high quality service, appropriate to individual needs as assessed by Social Services Department guidelines and procedures, to co-ordinate the allocation of contract to all management systems. They are in charge of organisational procedures related to planning, scheduling, and contracting duties for their company. They handle administrative tasks, as well as respond to internal and external correspondence following established company procedures. As a coordinator you must follow strict privacy policies in your duties, as you handle confidential materials.

Essential skills, experience and qualifications:

Key Areas of Responsibility:

  • Maintain an effective line of communication and close working relationships with Clients, Carers, Social Services and Care Managers.
  • The implementation of Care Plans, including liaison with Domiciliary Care staff and Care Managers, allocating them to the appropriate staff
  • To assist in dealing with identifying the needs of client as specified in the personal care plan and matching a carer
  • To take appropriate action and act accordingly to needs to the client reporting any changes in health or circumstances to Domiciliary Care staff and Care Managers.
  • To ensure all care plans are recorded and kept updated for the purpose of case reviews, medical needs, etc.
  • To ensure clients are contacted if their regular carer has been delayed or absent and give the clients the reason for the delays and the name of the carer assigned for cover.
  • Update the Care Management System with all required information on carers/enablers, clients and contracts.
  • Identify the best match carer to the client location and requirements, ensure that the contracts are implemented.
  • Working with Line Managers to improve standards and ensure the Contracts Manager has updated client information on a daily basis.
  • Maintain all computerised and paper documentation relating to Contract Servicing in the appropriate filing and retrieval systems
  • To undertake any duties appropriate which may be required from time to time.
  • Identify any training needs to update skills and technology.
  • Good communicational skills
  • Experience in a similar role is desirable
  • IT literate

What’s in it for you:

  • Staff uniform provided.
  • A great team and an appealing work environment.
  • Full training provided
  • Free On-site parking available

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